In this article, we’ll provide a step-by-step guide on removing your payment method from the DoorDash app and website and deactivating your account if this doesn’t work.
Can You Delete Payment Methods From DoorDash?
You can update your payment method on DoorDash anytime. Unfortunately, the DoorDash app will not let you delete your default payment method unless you have more than one method connected to your DoorDash account. To delete all payment methods, you will need to use the DoorDash website.
How to Remove DoorDash Credit Card on the App
As mentioned above, you can only remove your credit card from DoorDash if it isn’t the default payment method. In other words, to delete your card, you’ll need to add another payment method in its place.
To do so:
If you only have one payment method connected to your DoorDash account, you can add a new one by selecting an option below Add payment method.
Depending on your location, you should be able to add a credit/debit card or a digital payment service like PayPal, Apple Pay, Google Pay, or Afterpay account.
Once you’ve added a new payment method, you can delete your original credit card details as above.
How to Remove DoorDash Credit Card on the Website
The process to remove your payment card from DoorDash is similar on the website. Also, you don’t need to add a different payment method to delete your default card. To do so: Note: Some users report that they still cannot delete their default DoorDash payment option via the website. If this is the case for you, the last resort is to deactivate your DoorDash account entirely.
How to Deactivate Your DoorDash Account
If you cannot delete your payment method using the methods above, you can delete your DoorDash account entirely. This will remove your personal and credit card information from their database. After this, if you want to reactivate your account, you will have to sign up again. To deactivate your account: Note: This action is final and will delete your account information, phone number, payment information, DoorDash credits, DashPass, and any DoorDash gift cards connected to your account.
Protect Your Personal Information
With so many apps, websites, and services now requiring access to personal and payment information, it’s a good idea to delete old accounts when they are no longer in use. This helps to protect yourself (and your money) in the case of a hack or a credit card data leak. If the above methods don’t work for you (or DoorDash isn’t working), you can always contact DoorDash’s customer support via their 24/7 chat support, by emailing them at support@doordash.com, or by calling them at 855-431-0459.
